Business English

Business English Pod lessons are suitable for all levels of business English. The lessons look at all kinds of workplace English skills for meetings, presentations, telephoning, negotiating, job interviews, travel, and business conversation.

BEP 413 – Business English Idioms about Technology (2)

BEP 413 - English Idioms about Technology (2)

Welcome back to Business English Pod for the second part of our series on English idioms related to technology.

Every day you use dozens of high-tech devices and apps to communicate, plan, organize, monitor and store information. It’s almost impossible to imagine the workplace before modern technology. It’s also almost impossible to imagine the English language without all the idioms we use related to technology.

If you want to be on the same wavelength as expert English speakers, you can’t ignore idioms. And I just used a prime example there. If you are “on the same wavelength,” it means you understand each other. This comes from radio technology, where you have to be tuned to the same frequency to receive a signal.

As you can see, an idiom has a special meaning that isn’t always clear. You can think about the words on their own, but that won’t help you. You need to learn idioms as chunks of language, with a special meaning beyond the individual words. In this way, you will be able to communicate even better in English.

In this lesson, we’ll rejoin a conversation at an engineering company between Maggie, Antonio, and Finn. They are continuing their conversation about upgrading the tech systems in their company. In their discussion, they use many idioms related to technology. See if you can spot some of these, and we’ll explain them later in the debrief.

Listening Questions

1. What does Antonio say about HR and their training plans?
2. Why didn’t the company move to PayWorks software a couple of years ago?
3. How does Antonio describe the new servers that are available?

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BEP 412 – Business English Idioms about Technology (1)

BEP 412 - English Idioms about Technology (1)

Welcome back to Business English Pod for today’s lesson on business English idioms related to technology.

The world of tech has given rise to a host of new vocabulary and terminology. Think about a phrase like “to reboot,” which originally referred to restarting a computer but is now commonly used to mean starting over in any context. Idioms like that highlight how mastering language goes beyond just grammar.

Indeed, many language learners spend a lot of time trying to figure out the nuts and bolts of a language. By that I mean the grammar, writing system, sounds, and basic vocabulary of a language. The thing is, once we’ve got the nuts and bolts, it can feel like our progress stalls. Getting to the next level requires you to move beyond basic vocabulary and master expressions like idioms.

For example, a second ago, I mentioned the “nuts and bolts” of language. Nuts and bolts are a way of connecting things made of metal. So why am I using those words when I talk about language? Because “nuts and bolts” is used as an idiom to refer to the basic parts or pieces of something. And with technology as such an important part of our lives, it’s no wonder we have so many English idioms related to technology.

In this lesson, we’ll listen to a conversation at an engineering company. The company is led by Maggie, Antonio, and Finn. They’re talking about how the growth in their company requires upgrades to all their tech systems. In their discussion, they use many idioms related to technology. See if you can spot some of these, and we’ll explain them later in the debrief.

Listening Questions

1. Near the start of the meeting, what does Finn say he wants to avoid doing?
2. What does Maggie worry might happen if they don’t improve or “level up” their tech systems?
3. What does Antonio say the company did with Zoom not long ago?

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Skills 360 – Advanced Interview Skills for Effective Hiring (2)

Skills 360 - Advanced English Interview Skills 2

Welcome back to the Business English Skills 360 podcast as we continue our look at advanced interview skills for interviewing and hiring the right people.

Effective interviewing is essential for finding the right candidate. That’s not just someone with the right qualifications but also the right mindset and skills for long-term success. Beyond education and experience, advanced interviewing techniques can help identify critical thinking, problem-solving ability, and workplace compatibility.

Spotlight on Critical Thinking
Critical thinking is a vital 21st-century skill that isn’t always listed in job descriptions. It involves analyzing, evaluating, and making logical inferences – all crucial in today’s fast-paced work environments. To assess this, use scenario-based questions tailored to the role. For instance, ask: “You are tasked with creating a low-budget marketing campaign. What steps would you take to ensure its success?” Such questions delve deeper than generic prompts, revealing a candidate’s thought process and creativity.

Challenge-Specific Questions
Understanding how candidates handle challenges is key to gauging their suitability. Ask direct questions about common role-specific difficulties. For example: “This role involves tight deadlines. How do you manage pressure?” Responses can reveal practical strategies and resilience.

Workplace Compatibility
Discuss workplace setups—whether hybrid, remote, or in-office—and ask how candidates thrive in these environments. Instead of a simple yes/no question about preferences, explore strategies they’ve used to succeed in similar settings. This helps you understand whether they’ll adapt to your unique work culture.

Long-Term Goals
Assessing a candidate’s career aspirations ensures alignment between their goals and the role. Questions like “Where do you see yourself in five years?” can clarify whether the position supports their professional journey.

With rising costs, fierce competition, and high turnover, effective interviewing is more critical than ever. By evaluating critical thinking, adaptability, and alignment with your workplace, you’ll make informed hiring decisions that benefit both the candidate and your company.

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Skills 360 – Advanced Interview Skills for Effective Hiring (1)

Advanced English Interview Skills (1)

Welcome back to the Business English Skills 360 podcast as we look at advanced interview skills for interviewing and hiring the best staff.

Interviewing effectively is a skill that goes beyond asking common questions – it’s about uncovering the ideal candidate who fits both the role and the organization’s culture. Here’s how to elevate your interviewing game.

Start with Fit
Interviewing isn’t just about verifying skills; it’s about evaluating fit. A candidate may have the right experience but still might not align with your company’s values, mission, or work style. Frame your questions around this concept. For instance, “Can you describe a workplace where you felt most productive?” helps identify if their preferences match your environment.

Values Matter
Understanding a candidate’s values is key to predicting how they’ll integrate into the team. Ask open-ended questions like, “What motivates you most in your work?” or “What does success look like to you?” Such questions provide deeper insights into their core drivers and compatibility with your organization’s culture.

Assess Soft Skills During the Interview
Strong soft skills such as communication, collaboration, and problem-solving often make the difference in team performance. Use the interview to dig deeper: ask candidates to share examples of handling conflicts or overcoming challenges. Observe their responses for clarity, tone, and adaptability. This will help you gauge their interpersonal and emotional intelligence.

Build Rapport without Bias
Creating a comfortable environment helps candidates show their true selves. Begin with job-related small talk, avoiding potentially sensitive topics like family or health. Remember, rapport shouldn’t overshadow diversity. A hiring panel with varied perspectives can provide valuable insights and help counter biases.

Adopt Fair Practices
Blind screening of resumes and consistent, structured interview questions can mitigate bias and ensure objectivity. This approach prioritizes finding the most qualified candidate rather than the one who interviews most smoothly.

Ultimately, an effective interview isn’t about who you personally like most – it’s about finding evidence of alignment with the job, the team, and the company. Perfecting your interviewing strategy is the foundation of successful hiring.

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BEP 39c – English for Project Management: Reporting on Progress

BEP 39c - Project Management English: Reporting on Progress

Welcome back to Business English Pod for today’s lesson on reporting on the progress of a project.

Project management isn’t just for people who consider themselves a “project manager.” No matter what kind of work you do, you’ll likely have to lead or participate in some kind of project. And if you are a project manager, then today’s lesson is particularly important.

Reporting on progress can happen in various settings, ranging from formal meetings with stakeholders to more casual interactions, like a quick chat at the water cooler or over a coffee. While the tone and format may differ, the core principles remain the same. Effective communication in these moments is crucial to keep everyone aligned and ensure no details slip through the cracks.

For example, you’ll likely want to ask for an update and confirm key details. You’ll also have to identify follow-up actions, assign responsibility, and establish clear deadlines. Ultimately, strong reporting and follow-up skills are essential to fostering accountability and driving projects to successful completion.

In this lesson, we’ll hear a project manager named Rudi giving updates to his boss, Wolfgang. They work for a company that maintains and modifies jetways, the bridges that connect airplanes to the airport gates. They’ve been working on a project to modify jetways at an airport for a large type of plane called an A380.

Listening Questions

1. How does Wolfgang respond to the possible problem that Joe has identified?
2. What actions does Wolfgang ask Rudi to take after he mentions Joe’s solution?
3. After they discuss costs and budget, what topic does Wolfgang ask about near the end of the conversation?

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