Business English

Business English Pod lessons are suitable for all levels of business English. The lessons look at all kinds of workplace English skills for meetings, presentations, telephoning, negotiating, job interviews, travel, and business conversation.

BEP 103c – English Presentations Charts and Trends 1: Visuals

BEP 103c LESSON - Presenting Charts and Trends 1: Visuals

Welcome back to Business English Pod for today’s lesson on using visuals and describing charts and trends in an English presentation.

We’ve all sat through boring presentations, with PowerPoints that are just slide after slide of too much text. If all you’re doing is reading off your slides, then why do a presentation at all? And if your audience falls asleep, then you’ve effectively communicated nothing.

If you really want to grab people’s attention, you use visuals. That could mean not just pictures, but graphs and charts. There’s no better way to represent data than with graphs. But the graph doesn’t do all the work for you. You still need to give it life and make it a seamless part of your overall presentation.

The first thing you might do is introduce the point you want to make, before you use the visual. And remember that your audience might have some understanding of the topic already, so you should acknowledge that. And you can make it dramatic by using foreshadowing and highlighting important points. And just like in any presentation, it’s good to use clear transitions between points and slides.

In today’s dialog, we’ll hear a presentation from Pat, a director with a cell, or mobile phone manufacturer called Ambient. He’s presenting to the company’s sales team about how they’ve regained market share after a rough couple of years. We will hear how Pat uses visuals to enhance his presentation.

Listening Questions

1. At the start of his presentation, what does Pat say they will focus on?
2. When talking about the company called Sirus, what does Pat “draw people’s attention” to?
3. What does Pat say to transition to showing information about Ambient?

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Skills 360 – Developing Good Habits (2)

Business English 360 - Developing Good Habits 2

Welcome back to the Business English Skills 360 podcast as we look at how you can help others to develop good habits at work.

Making and breaking your own habits is hard enough. But as a manager or leader, how can you make or break habits in other people? I mean, how can you make sure your employees have good habits? Well, here’s the sad truth: you can’t make people change. But you can create the conditions that foster good habits and disincentivize bad habits.

One thing to be mindful of from the outset is the difference between habits and simple compliance. I mean, do you want people to do something only if and when their boss is watching? Or do you want that behavior to be automatic, something that the employee does because that’s just how things work in your company. In other words: how things work in your culture, which includes people’s shared habits.

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Skills 360 – Developing Good Habits (1)

Business English 360 - Developing Good Habits 1

Welcome back to the Business English Skills 360 podcast as we look at how to develop good habits for success at work.

The start of a new year feels like the right time to make big resolutions, or promises to yourself. You’re going to call people back promptly. You’re going to keep a tidy desktop. You’re going to stop reading new emails as soon as they come in. You’re going to manage your time better. It sure feels great to make these resolutions. But what doesn’t feel great is the realization in February that you haven’t made good on any of your promises.

In most cases, the problem is that people intuitively believe that setting a goal or making a resolution is enough. But it’s not. Setting a goal without looking at the systems that support specific habits or behaviors is useless. Intention isn’t enough. You need to break down what happens around habits, both good and bad, and create the right conditions for the right behaviors.

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BEP 81c – Meeting English: Action Points and Wrapping Up

BEP 81c - Meeting English: Action Points and Wrapping Up

Welcome back to Business English Pod for today’s lesson on finishing a meeting in English. We’ll learn how to summarize action points and wrap up the meeting.

A well-run meeting can be productive and useful. But a poorly run meeting can leave everyone feeling like their time has been wasted. And one of the big differences between good and bad meetings is how they end.

A good meeting doesn’t slowly run out of energy. Instead, there’s a clear ending to it. And people come out of the meeting with a strong sense of purpose and a clear idea of what they need to do. Without a sense of purpose, people might feel like the meeting generated a lot of discussion but nothing more.

Giving a strong finish to a meeting isn’t actually that hard to do. First off, you need to be clear that the meeting is about to end. That gives people a chance to collect their thoughts. Next, you can summarize the action points and assign tasks. You may also want to emphasize how important they are to give some extra motivation. Then you can wrap up the meeting with some closing thoughts.

In today’s dialog, we’ll join a meeting at a bank. The team has been discussing some recent issues and future plans. You will hear Lisa provide a strong finish to the meeting with James, Bryan, Charles, and Cecilia.

Listening Questions

1. What question does Lisa ask the group before stating the action items?
2. What does Lisa emphasize about James planned action?
3. What does Lisa say to officially end the meeting?

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BEP 68c – English for Meetings: Dealing with Interruptions

BEP 68c - English Meetings: Dealing with Interruptions

Welcome back to Business English Pod for today’s English for meetings lesson on how to deal with interruptions during a meeting.

Meetings are a very important part of work life. They are where decisions are made, relationships are built, and work is coordinated. When meetings go smoothly, they can feel very productive. But meetings can easily become messy and unfocused.

In many cases, people compete for time and attention during meetings. They interrupt each other to give new ideas, disagree, or try to get their way. Knowing how to deal with interruptions is a critical skill if you want to participate fully in a meeting.

Interrupting people is easier if you learn some useful phrases. You can also learn language to help you stop an interruption and finish what you were saying. In some cases, you might need to concede someone else’s point, either partly or fully. When we concede a point, we are saying “okay, you’re right.” Sometimes that’s the key to moving on after an interruption.

In today’s dialog, we’ll join a meeting at a manufacturing company. Bill is the production manager and Mei Lin and Sam work in HR. They are discussing staffing and recruiting for a new production line. Bill is keen to hire new staff, but Sam and Mei Lin want to explore alternative approaches so there’s a lot of disagreement and interrupting during the meeting.

Listening Questions

1. What does Bill say is the purpose of the meeting?
2. What is one of the expressions Mei Lin uses to interrupt Bill when he’s speaking?
3. What does Bill say to get back to what he was trying to say after being interrupted?

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