Business English Pod / Articles by: BEP / Page 99

BEP 189 – Getting Your Ideas Across in Meetings (1)

Business English, Communication, English for Meetings /

English Meeting Phrases

This is the first in a three-part Business English Pod series on getting your ideas across in meetings in english.

Meetings are an important part of most people’s jobs. And doing well in meetings requires very effective communication skills. You need to make sure you are getting your ideas across clearly with the right amount of subtlety and tact. If you do this well, then you will be able to influence people and the direction of the organization you work with.

So, how can you get your ideas across with tact and clarity? That’s what we will look at in this lesson. We’ll cover some important ways of giving opinions of differing strength. And we’ll learn about supporting and contradicting other people’s opinions.

In today’s dialogue, four managers are meeting to discuss ways of saving money on travel expenses. The chair of the meeting is Alison. The other participants are Stewart from sales, Pat from HR, and Nate from marketing. We’ll hear the group express a variety of opinions as they discuss how to cut 15% from the travel budget.

Listening Questions

1. What are three things that Pat mentions could be cut?
2. What does Pat think they should focus on?
3. Why does Stewart disagree with Pat?

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Skills 360 – Telephone English Tips (Part 2)

Business English, Business Skills 360, Customer Service, Telephone English /

Welcome back to the Skills 360 podcast.

Communicating effectively on the phone is an essential skill. And whether you’re talking to a client, a colleague, a supplier, your boss, or a bicycle courier, you need to make sure your purpose and the information is clear. Last week, we focused on your telephone attitude. Today, we’ll look at ways you can make sure information is flowing smoothly and that you are guiding the conversation.

Discussion Questions

1. How much planning do you usually do before an important telephone call?
2. What do you usually do when you don’t understand what someone is trying to say on the telephone?
3. What information do you normally include when you leave a message for someone?

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Skills 360 – Telephone English Tips (Part 1)

Business English, Business Skills 360, Customer Service, Telephone English /

Welcome back to the Skills 360 podcast.

Today, we’re going to take a look at an activity we do every day: talking on the telephone. We’ll look at how to start the call off on the right note by using a positive attitude, smiling over the phone, being polite, and speaking clearly.

Discussion Questions

1. How do you usually answer the telephone at work?
2. What do you think a good telephone attitude involves?
3. What do you think it is okay to speak informally on the telephone?

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BEP 188 – Socializing: Hosting a Dinner Party 2

Business English, ESL Podcast, Socializing, Travel /

This is the second in a two-part Business English Pod lesson on hosting visitors. Today, we’re going to look at drawing the evening to a close.

Hosting visitors is a great way to get to know the people you do business with. Sharing a meal and drinks in someone’s home can really help strengthen a relationship. It gives us a chance to get to know people on a more personal level. But at some point, the evening has to end.

In our last episode, we heard Tanya and Mark hosting Tanya’s business colleagues, Grace and Lee. The group sat down to dinner and had very pleasant conversation about their home, family, and the food.

Today we’re going to rejoin this group. They’ve had a lovely evening, but all good things must come to an end. Grace and Lee are going to draw the evening to a close and express their appreciation. We’ll also hear the hosts and guests invite each other to future social events.

Listening Questions

1. Why does Lee say that he and Grace should leave?
2. What does Grace want to do for Tanya and Mark?
3. What does Mark offer to do for Grace and Lee?

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BEP 187 – Socializing: Hosting a Dinner Party 1

Business English, ESL Podcast, Socializing, Travel /

This is the first in a two-part Business English Pod lesson on hosting a dinner party for overseas visitors.

Have you ever had the good fortune to be invited to someone’s home during a business trip? Perhaps it was a client or a prospective client. Maybe it was a colleague or potential business partner. And have you ever had the opportunity to have overseas visitors in your own home?

These are great chances to get to know the people you do business with. You are engaging with people on a personal level and building better relationships. And it’s important to do that right. The language you use, either as a host or a guest, requires great care.

In today’s lesson, we’re going to hear a conversation among four people. Grace and Lee are on a business trip to their company offices in California. During their trip, they have been invited to visit the home of a work colleague, Tanya. Tanya and her husband, Mark, are hosting a dinner for the two guests.

This is a perfect situation to learn some important aspects of English. We’ll look at how to make people comfortable, how to show interest in others, how to refuse offers politely, and how to show modesty. These are all essential skills when you sit down to dinner with colleagues or clients.

Listening Questions

1. What does Grace say is usual on business trips?
2. What is interesting about Tanya and Mark’s home?
3. What is Grace hoping to do if they finish their work on time?

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