BEP 249 – Strategic Negotiations 3: Countering a Position

Welcome back to Business English Pod for today’s lesson on strategic negotiations. This is actually the third part in our ongoing series on advanced negotiations and follows on from what we covered in BEP 241 and 242.

Business is a competitive game, but companies don’t always have to work against each other. Sometimes they work with each other to form strategic partnerships. By combining forces they can often make more money than they would working alone.

But forming a good partnership isn’t easy. It involves getting together and working out an arrangement that makes sense for both parties. And that means both companies are going to have to give something to get something. This give and take is established in the strategic negotiation, which is what we’ll look at today. We’ll cover some useful techniques for negotiations, including laying out an opening position, presenting a counter position, and emphasizing a deal breaker. We’ll also cover how to use strategic tentativeness and make a strategic threat.

As you may remember, the discussion centers around a US auto parts company called Sigma and NVP, a Japanese distributor, who are trying to establish a strategic partnership. Previously, we heard Mike from Sigma map out a negotiating position with his colleagues back in the US. Now he’s going to call talk to Lisa, who is the lead negotiator for NVP. Through this negotiation, Mike and Lisa are trying to work out a deal for NVP to distribute Sigma’s products in Asia.

One thing you’ll notice is that Lisa is a non-native English speaker with an Asian accent. As a regular listener, you’ll know we like to bring you a variety of spoken accents, because that’s what international business sounds like these days. And perhaps just as important as listening to different native accents, is listening to non-native accents. After all, you may often find that the person on the other end of the phone or across the meeting table is a non-native speaker of English just like you! Let us know what you think by posting a comment on the site.

Listening Questions

1. What part of the deal does Lisa emphasize is essential for her company?
2. Which aspects of business does Mike want to share costs on?
3. What does Mike say at the end of the dialog that might worry Lisa?

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VV 38 – Business English Vocabulary: Internet Marketing 2

YouTube video

In this Business English Vocabulary lesson, we’ll look at activities related to search engine marketing, or SEM.

Companies use SEO, or search engine optimization, to improve a web page’s SERP position. This involves activities such as link building as well as on-page optimization, in which advertisers use keywords to attract search engines. Accepted approaches to SEO are referred to as White Hat SEO and attempts to trick search engines are called Black Hat SEO.

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VV 37 – Business English Vocabulary: Internet Marketing 1

YouTube video

In this Video Vocab lesson, we look at English vocabulary related to Internet marketing.

One of the most common approaches to Internet marketing is PPC, or pay per click advertizing, with ads displayed on websites organized into content networks. The ads are sold by CPC, or cost per click, to advertisers, who hope for a high CTR, or click-through rate. The ads are linked to landing pages, intended to encourage visitors to make a conversion. To measure effectiveness, advertisers use analytics software to determine the CPA, or cost per acquisition.

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BEP 248 – Socializing with Strangers (2)

Travel English Socializing

Welcome back to Business English Pod for today’s lesson on socializing with strangers.

Imagine you’re on an airplane during a flight across the Pacific. You have to spend several hours seated right beside another person. You want to be friendly and perhaps find out what this person does and who this person is. So you turn to him or her and open your mouth to speak.

And what do you say? How do you start a conversation and then keep it going? Well, in any kind of travel situation it is useful to know some common topics and techniques. Today, we’ll look at asking a person about their destination and their purpose for traveling. We’ll also learn how to invite detail by echoing, identify a point of intersection, and summarize your work.

In the dialog, we’ll join Connie and Scott, who are sitting beside each other on a flight to Hong Kong. Connie starts up a conversation with Scott and uses many common and simple, though not always easy, ways of making small talk with strangers in a travel situation.

Listening Questions

1. What is the purpose of Scott’s trip?
2. What do Scott and Connie find they have in common?
3. What kind of work does Connie do?

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BEP 247 – Socializing with Strangers (1)

Social English

Welcome back to Business English Pod for today’s lesson on socializing with strangers.

Traveling, whether for business or pleasure, will put you into all sorts of situations with people you don’t know. They could be sitting beside you on a train, in an airport lounge, or on a ferry ride. And what if you want to strike up a conversation with these people? What can you say to get the conversation going, and to keep it going?

Well, making conversation with strangers is a useful skill, and there are some great techniques you can learn for these situations. Today, we’ll look at how to start off a conversation by commenting on your surroundings, as well as how to ask about someone’s travel. We’ll also learn about reacting with interest, telling a personal story, and giving your name.

In the dialog, we’ll hear Scott and Joe, who find themselves sitting next to each other in an airport lounge waiting for their flights. Scott strikes up a conversation with Joe, and the two demonstrate a typical interaction that you might hear between two travelers.

Listening Questions

1. What is Joe and Scott’s first topic of conversation?
2. What does Joe mention that Scott shows interest in?
3. At what point in the conversation do Joe and Scott introduce themselves?

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