Skills 360 – How to Influence People (1)

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Business English Skills and Techniques for Influencing People

Welcome back to the Skills 360 for today’s lesson how to influence people.

There are many different reasons why you might want to influence people. Maybe you’re trying to get their support for your idea, or maybe you want to inspire them, or maybe you want to convince them to do something. Whatever the case may be, I think you’ll find the techniques we’re going to learn today very useful for winning people over.

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VV 48 – English Vocabulary for Manufacturing 2

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In this lesson we’ll look at Business English vocabulary related to the manufacturing process. This includes research and development, or R&D, as well as making prototypes. Next we’ll look at different approaches to manufacturing, including lean manufacturing, total quality management, or TQM, and Six Sigma. And most manufacturers follow a set of standards called ISO, especially ISO 9001 and ISO14001. Finally, we’ll look at a variety of manufacturing processes, such as machining, molding and extruding.

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VV 47 – English Vocabulary for Manufacturing 1

YouTube video

In this English Video lesson, we’ll look at business English vocabulary related to manufacturing. Companies manufacture goods in plants, or factories, where they put together raw materials or various parts and components into a final product. We’ll cover ideas such as fabrication, as well as the assembly line, where goods are assembled. Manufacturers rely on quality control, or QC, to ensure the quality of their finished goods.

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BEP 284 – Business Trip 2: Giving Directions and Getting Around

BEP 284 - Giving Directions in English

Welcome back to Business English Pod for today’s lesson on giving directions and getting around a city. This lesson is part of a larger series that looks at the Business English you need for a successful overseas business trip.

Getting from point A to point B in a city isn’t always simple. Even with a map, there are lots of opportunities for confusion. First of all, a map doesn’t include the names of every little shop or house. And even though a map might show you where some major things are, it won’t tell you how to get there. For these reasons, we still rely on people for advice on getting around. And whether you’re traveling and need to understand someone’s directions, or whether someone asks you for directions, you need the right language.

This is what we’ll look at in today’s lesson. We’ll learn language and techniques for describing a location, suggesting the best travel option, and describing distance. We’ll also look at how to give basic directions, how to explain a change of course, and how to ask a stranger for help on the street.

In the dialog, we’ll rejoin Cam and Vanessa, who have traveled to Shanghai on business. They’re talking to the concierge at their hotel, who is explaining to them how to get to a specific coffee shop in the city’s Pudong business district.

Listening Questions

1. What does the concierge recommend as the best travel option?
2. How does the concierge describe the distance to Hengshan Lu Station?
3. When Cam approaches a stranger in the street, what is the first question he asks?

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BEP 283 – Business Trip 1: Taking a Taxi

BEP 283 - Travel English - Taking a Taxi

Welcome back to Business English Pod for today’s lesson on taking a taxi. This will be part of a larger series that looks at the Business English you need for a successful overseas business trip.

When you travel to another city for business, what’s the easiest way to get around? Usually by taxi. You don’t have to interpret a subway map or a bus schedule. And you can be delivered directly to your destination with little confusion, though it will cost you more of course.

Yes, I said “with little confusion,” though that’s not always the case. Taxi drivers might not always understand what you want, or what you’re saying. You’ve still got to communicate clearly, directly, and politely with the taxi driver. Your fate is in his – or her – hands, and so you need to make sure you’re understood.

This is exactly what we’ll learn today. We’ll cover some important types of requests during a taxi ride, including asking for a destination, requesting a specific route, and asking for a change of course. We’ll also learn how to ask to be let out and request a receipt.

In this lesson, we’ll hear Cam and Vanessa, who have just arrived in Shanghai on a business trip. They’ve passed through immigration and collected their bags, and now they want to take a taxi to their hotel.

Listening Questions

1. What is the travelers’ destination, and where is it located?
2. Vanessa asks for a change of course to get to a bank. How does she describe how to get there?
3. How does Vanessa ask to be let out of the taxi?

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