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BEP 373 – English for Supply Chain Management (2)

Welcome back to Business English Pod for today’s lesson on English for supply chain management. Today we’re going to look at the retail side of the supply chain.

In today’s world, distance isn’t always a barrier to doing business. It doesn’t matter if your company is located in France, Thailand, or the U.S. You can sell to customers anywhere in the world.

Of course, that doesn’t mean it’s easy. Getting your products onto shelves in other continents, or even other parts of your country, is complex. It relies on a web of people, warehouses, and information. And it might involve multiple forms of transportation, including trucks, ships, cargo planes, and trains.

We call this web of activity the supply chain. And in today’s lesson, we’ll rejoin a meeting at an American clothing company, where managers are discussing the retail side of their supply chain. During their conversation, they use lots of language specific to supply chain management. This language includes what we call “collocations,” or natural combinations of words.

When English speakers learn collocations, they don’t learn them one word at a time. Rather, they learn the words together, as a single expression. You can sound more fluent and natural in English if you learn these collocations, especially the ones related to your industry. As you listen to today’s dialog, try to pick out some of these collocations and we’ll discuss them later in the debrief.

In the dialog, we’ll hear Cam and Tanya, who work for a clothing company called Boston Vintage. Tanya is a supply chain manager located in Malaysia. Cam is based in the U.S. and works as a production planner. They’re talking about expanding their retail operations in southeast Asia, and they use many collocations specific to supply chain management in their conversation.

Listening Questions

1. What does Tanya say is very ambitious?
2. What does Tanya say has fortunately not been impacted by being so busy?
3. According to Tanya, what will having a 4PL enable them to do?

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BEP 372 – English for Supply Chain Management (1)

Business English, English Collocations, Supply Chain / March 28, 2021

Welcome back to Business English Pod for today’s lesson on English for logistics and supply chain management. Today we’re going to look at the manufacturing side of the supply chain.

When you pick a product off a shelf at a local store, it’s easy to forget what a long hard road that product has travelled. It may have parts and materials from all over the world. It may be shipped to multiple locations for processing. And once it’s ready and packaged, it may travel long distances to make it to your neighborhood.

This enormous network of information, people, materials, and processes is called a supply chain. And the people who coordinate everything are involved in supply chain management. Good supply chain management can make the difference between a happy customer and an angry customer, and between profit and loss.

In this lesson, we’ll listen to a meeting at a clothing company with a complex supply chain connecting the U.S. and Asia. During the meeting, the colleagues use many English expressions we call “collocations.” Collocations are simply natural frequently occurring combinations of words. A good example of a collocation is “supply chain management.”

Native English speakers use collocations like this automatically. And specific groups of people or fields of work have certain collocations they commonly use. By studying these collocations, you’ll improve your vocabulary and sound more fluent. As you listen to the conversation, try to pick out some of these collocations and we’ll discuss them later in the debrief.

In the dialog, we’ll hear Cam and Tanya. Cam is a production planner for Boston Vintage in the U.S. Tanya is a supply chain manager helping to develop the company’s supply chain in southeast Asia. Cam and Tanya use many collocations specific to supply chain management in their conversation about the manufacturing side of the supply chain.

Listening Questions

1. What is Tanya’s first big concern on the manufacturing side of things?
2. What does Cam say that people on the ground have expectations about?
3. What does Tanya say will increase costs but help manage risk?

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Business English News 47 – Post-Pandemic Workplace

Business English, Business English Vocabulary, Business News, ESL Podcast / March 14, 2021

In this Business English News lesson we look at English vocabulary related to how the pandemic will change the workplace.

Clearly, the COVID-19 pandemic has spurred incredible changes in how we work. At the end of 2020, a whopping 42% of the American workforce continued to work remotely. This has meant rapid upskilling and massive investments in technology and infrastructure.

According to Candace Helton, operations director at Ringspo, “It’s worth noting that 70% of companies have been working on digital transformation before the pandemic hit.” But the pandemic tipped their hands, and the resulting change in work cultures around the globe will push even more businesses to accept remote options as the new normal.

In this new normal, relationships are different. There are no corner offices in the virtual workplace, no staff rooms, and no cubicles. There are fewer physical reinforcements of hierarchy. And it’s oddly humanizing to see the CEO deal with the same interruptions, like kids and barking dogs, that we all experience working from home.

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BEP 371 – English for Startups 5: Demonstrating Leadership

Business English, IT and Tech, Management English / February 28, 2021

Welcome back to Business English Pod for today’s lesson on English for startups and demonstrating leadership.

In the early stages, startup companies are built on the ideas and energy of their founders. These are often smart, creative people with great technical knowledge and skills. And this creativity and technical know-how is crucial to bringing great ideas to life.

But very quickly, a startup becomes more than just one or two individuals. As it grows, it becomes a team of people. And as it changes, or pivots, the original founders need more than just creativity and technical skills. They need to be able to lead their team with passion.

Leading a team might not come naturally to every founder. Or to any manager in any type of company, tech startup or not. But you can learn and practice the skills of a being a great leader.

For starters, you’ll want to know how to be positive and show compassion for your team members. Taking care of your team will also involve responding decisively to needs. And people are depending on you to show them the vision behind all the hard work, and to underline the shared purpose of everyone on the team.

In today’s dialog, we’ll listen to a startup founder named Quinn, who has recently pivoted his online payments company to focus on business customers. He’s talking with lead developer Jill, and a new marketing manager named Colin. To execute this pivot well, Quinn will have to call on all his leadership abilities to guide his team to success.

Listening Questions

1. How does Quinn set a positive tone at the start of the conversation?
2. What is the big vision, or change, the company wants to make?
3. How does Quinn respond to Jill’s request for help with infrastructure needs?

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BEP 370 – English for Startups 4: Discussing a Pivot

Business English, Management English / February 14, 2021

Welcome back to Business English Pod for today’s lesson on English for startups and discussing a pivot.

There are lots of business ideas and tech innovations that sound like good ideas. But the real test of an idea is the marketplace. People might like your idea, but will they buy it? Will enough people buy it to make the business viable? Even if you’ve done your market research, sometimes consumer feedback tells you it just won’t work.

This happens all the time with startups. And the smart ones don’t keep throwing good money after bad. Nor do they give up altogether. Instead, they pivot. When you pivot, you shift your business model or strategy based on the feedback you get from the market. That’s how Odeo, a podcasting platform, became Twitter. And that’s how YouTube gave up on video-dating and became a massively popular video-sharing site.

Pivoting well isn’t easy. It takes some tough conversations about new goals for the company and new needs. And one of the toughest aspects of the pivot is sacrificing some of your old ideas. You also have to remember it’s not just about you and your ideas. When you pivot, you need to consider your team and your investors as well.

In today’s dialog, we’ll listen to a conversation between a young entrepreneur named Quinn and his mentor, Kira. Quinn has been working hard to get his online payments business going. Now he sees that it would be wise to pivot his focus from individual consumers to business customers.

Listening Questions

1. What does Quinn say is the company’s most pressing need?
2. What is the old idea that Quinn needs to sacrifice to pivot his business?
3. What does Quinn say his investors need to understand?

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