This Business English Pod lesson is the final part in our series on handling a crisis. We’ll see how to start moving forward after the first phase of a crisis has passed.

A crisis is a stressful situation. People are under pressure and meetings or conversations can be tense. But if everyone maintains the same goal, and a good leader gives direction to a group, a crisis can be overcome. And overcoming a crisis means talking about how to move forward.

في حلقتنا الأخيرة, we heard a conference call, as the team of Frank, مايك, ساندي, مونيكا, and Simone re-evaluated the situation and tried to gain some perspective. They talked about how the crisis has been handled, and things became a little tense, especially between Simone and Mike.

في هذه الحلقة, we’ll continue with that conference call. Mike and Simone continue to disagree, while Sandy and Monika try to support Mike, and Frank tries to take control of the situation. Let’s listen as they figure out how to move forward at this stage of the crisis.

أسئلة الاستماع

1. What does Sandy say about the company’s history?
2. According to Monika, what are the local people worried about?
3. What does Frank think about the group of people?

Download: Podcast MP3

في هذا الدرس اللغة الإنجليزية للأعمال, we’ll see how important it is to strategize and plan when you’re handling a crisis.

Any crisis is a test of business strength. To be more specific, it’s a test of people in business. There’s nothing like a crisis to show us who can handle the pressure and who will crack. Can your business come through a crisis well? Do you have people with the right leadership skills and decision-making abilities to handle the crisis successfully? Let’s see how our team handles things.

Our last episode was about taking control in a crisis. We heard Sandy and Mike report a factory accident to their boss Frank. Frank handled that early part of the crisis well. He calmed his employees down, gave them clear orders, and reassured them.

اليوم, we’ll see how they develop a strategy to handle the crisis. Mike has been instructed to call the company’s VP of Communications in Singapore. Her name is Monika Jing, and she’ll show some clear thinking in assessing the problem and making a plan going forward.

أسئلة الاستماع

1. Who has Mike talked to about the incident?
2. What does Mike say could happen if the situation is really bad?
3. What does Monika want Mike to do while she contacts other people?

Download: Podcast MP3