In the concluding episode of our Business English Podcast series on negotiating in English, سننظر في إغلاق الصفقة.

Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. في هذه الحلقة, we’ll study skills and language for the final stage of the discussion. بخاصة, we’ll focus on summarizing details, tying up loose ends, reinforcing the relationship and adopting a positive style. We’ll see that the end of talks presents a great opportunity to build stronger partnerships.

في هذا العرض, we will look at two short dialogs that demonstrate different styles of negotiation. في الاول, a construction materials supplier, توني, calls his customer, بول, to agree to the terms of a deal. في الثانية, a general manager, Maxine, calls the owner of another company, نفذ, to tell him that her board of directors has agreed to buy his company.

أسئلة الاستماع

1. In the first dialog, what does the supplier, توني, want to confirm with his customer, بول?
2. What kind of positive language do Tony and Paul use at the end of the dialog to reinforce the relationship?
3. في الحوار الثاني, does Maxine say that the board has agreed to Peter’s suggested price?
4. From the conversation, does it sound as though Peter will continue to work at his company through the merger?

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In this episode of our ongoing Business English Podcast series on business negotiations in English, we will discuss how to overcome blockage in a negotiation.

Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also be any impediment to creating maximum value. بعبارات أخرى, we’re not only interested in removing obstacles to a deal but also in removing obstacles to a better deal. Doing this successfully often requires thinking outside the box, هذا هو, thinking creatively.

لذلك في هذه الحلقة, we’ll study overcoming barriers. بخاصة, we’ll focus on identifying stumbling blocks, exploring alternatives, and moving towards agreement.

Recall that Peter, owner of Textacular, has been trying to buy Maxine’s company, مقامر, as part of his strategy to roll up other small businesses. His ultimate goal is to increase the value of his own operation so he can sell it to a larger company for a handsome profit. In previous episodes, Peter had tried to acquire Maxine’s company, but talks reached an impasse when Maxine wouldn’t climb down from or reduce her price of 15 مليون.

في إستماع اليوم, Peter calls Maxine back to restart talks. كما يمكنك الاستماع, focus on the language they use to remove obstacles to agreement.

أسئلة الاستماع

1. How does Peter suggest restarting talks with Maxine?
2. What does Peter identifying as the main stumbling block to a deal?
3. What does Peter mean when he says, “It’s not a question of growth for us, it’s a question of survival.”
4. What is Peter’s key insight that enables Maxine and him to overcome their blockage?

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في حلقة بودكاست الإنجليزية للأعمال, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills.

Bargaining is the process of swapping or trading concessions – بعبارة أخرى, “You give me something, and I’ll give you something in return.” This is also called making offers and counter-offers. The goal is to reach a compromise – a result in which both sides benefit.

Today’s listening focuses on a typical bargaining situation. Paul is a purchasing manager for a construction company. Tony is a supplier of anchor bolts – large metal screws used in building projects. They are in the middle of a telephone conversation in which they are negotiating an order. Tony has already opened the discussion and clarified Paul’s basic needs. Now they need to agree on the quantity and price.

كما يمكنك الاستماع, focus on the language that they use to swap concessions and reach a deal.

أسئلة الاستماع:

1. What does Paul mean when he says he’ll be “throwing more business your way?”
2. Tony suggests a way of helping Paul get a higher discount. ما هذا?
3. When Tony says to Paul, “You drive a hard bargain!” ماذا يعني?

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المفاوضات لا تسير دائمًا وفقًا للخطة. الخلاف جزء من الحياة. ولكن لبناء علاقات دائمة, إن التغلب على الفشل أهم من الاحتفال بالنجاح. لذلك في هذا العرض, سنفحص الصفقة التي لم تكتمل. سننظر في تقديم عرض نهائي بالإضافة إلى التعبير عن عدم الرضا والندم. بخاصة, وسوف نركز على الحفاظ على حسن النية حتى عندما تنهار المحادثات.

بيتر هو صاحب نغمات الهاتف المحمول ومزود الألعاب, نصي. إنه يجري مناقشات مع ماكسين حول شراء شركتها, مقامر. في النهاية, يريد بيتر بيع شركته إلى شركة أكبر, مزود الخدمة الإقليمي لتحقيق الربح, لذلك فهو يحاول إنشاء أو شراء شركات صغيرة أخرى لزيادة قيمة أعماله. لكن ماكسين تريد 15 مليون يورو مقابل عملها, وبيتر ليس مستعدًا لدفع هذا المبلغ.

كما يمكنك الاستماع, انتبه إلى كيفية قيام بيتر بتقديم العرض النهائي, كيف يرفضها ماكسين, وكيف يعمل كلاهما للحفاظ على حسن النية.

أسئلة الاستماع

1) ما هي أسباب ثبات ماكسين على السعر؟?
2) ماذا يقول بيتر لتبرير عدم قدرته على دفع المزيد?
3) كيف يترك ماكسين إمكانية التعاون المستقبلي مفتوحة؟?

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