Interviewer: Great, Yala, that covers previous experience. Now could you tell me a little about what you consider to be your most significant achievement?
Yala: (1. Setting the context>) Hmm... Let’s see. At the beginning of last year, global headquarters decided to [?] the assessment and evaluation process for of all business units worldwide into one global Performance Management System.
Interviewer: Uh huh. So like a single [?]?
Yala: Exactly. It’s part of a global effort to provide a single [?] for human resources.
Interviewer: Sounds like a challenging project.
Yala: Yes, indeed. Especially because we only had 10 months [?]…
Interviewer: Really!
Yala: (2. Recounting the situation and your role in it.) Yeah…ten months from planning to launch. My manager called a meeting, and we immediately formed a taskforce. I was placed in charge of [?] and [?], and I played a key role by analyzing and solving a number of problems.
Interviewer: Uh huh. What type of problems?
Yala: (3. Discussing what you did.) Well, for example, I anticipated that Sales and Marketing would need to know all the key [?] in advance because training on the new system wouldn’t begin until after they had already completed their planning process for 2008.
Interviewer: Sounds like a pretty major issue.
Yala: Yes, and obviously a [?] with sales was very important for our BU’s bottom line.
Interviewer: Uh huh.
Yala: So I collaborated with the sales division to develop sample evaluations for all sales and marketing [?]. Then I coordinated with them to develop a series of pre-launch trainings to get everyone up to speed.
Interviewer: Did it work?
Yala: Yes, I’m proud to say it did. We boosted productivity by at least 10% because of our actions. (4. Revaling the outcome and what made you proud.) It was hard work, but we got extremely positive feedback throughout the whole process, and despite a few [?], things went pretty smoothly.
Interviewer: Great. Sounds like a success.
Yala: Yes, I think my role in this project demonstrates a number of important personal qualities… being [?], being [?] and [?], [?]… and… definitely being a good team player because so much of it required coordinating and mediating between different departments.